20 April 2023

Skate Hire Vacancy

This position closed on 10/05/20223


ICE ARENA WALES is a premier sports facility in Cardiff Bay and we are actively
recruiting a Skate Hire Assistant.

We are seeking an individual who is a confident communicator with an
enthusiasm for delivering exceptional customer service. Our public sessions are a
busy environment to work in, but enjoyable, so being a team player is essential.

Due to the nature of the role you must be over 18.

Duties & Responsibilities:

  • Maintaining skates, including sharpening skates. (Full training will be provided)
  • Making sure Skate Hire is clean and tidy and meets Health and Safety Standards.
  • Helping with Skate Hire, giving customers their skates and penguins, aiding in sizing and proper usage.
  • Ensuring everyone who enters the pad has their skates on properly and safely.
  • Ice Marshalling, skating around the rink to make sure customers are safe and assisting with on-ice queries.
  • Providing outstanding customer service to ensure customers have an unforgettable experience.
  • First aid qualifications preferred but not required.

Ideal candidate will be.

  • Skate UK level 5+ or equivalent. 
  • Hardworking and self-motivated, used to being on their feet, engaging, and able to work under pressure whilst maintaining a positive attitude.
  • Open availability for day, evening, weekend, and holiday shifts.
  • Able to work consistently to a high standard.
  • You must be reliable and punctual for each shift.
  • You must have your own skates.

What we can offer you:

  • Full training on all equipment and aspects of your role.
  • Support from management to develop your skills and knowledge.
  • Uniform and safety equipment for role.
  • Discounted food and drink whilst on shift.
  • Salary: £7.49-£10.42 per hour.


  • 8 hour shifts.
  • Day and evening shifts.
  • Weekend availability.

Working remotely: No

To apply for this position please send your CV and cover letter to boxoffice@icearenawales.com

Back to news