20 April 2023
Skate Hire Vacancy
This position closed on 10/05/20223
ICE ARENA WALES is a premier sports facility in Cardiff Bay and we are actively
recruiting a Skate Hire Assistant.
We are seeking an individual who is a confident communicator with an
enthusiasm for delivering exceptional customer service. Our public sessions are a
busy environment to work in, but enjoyable, so being a team player is essential.
Due to the nature of the role you must be over 18.
Duties & Responsibilities:
- Maintaining skates, including sharpening skates. (Full training will be provided)
- Making sure Skate Hire is clean and tidy and meets Health and Safety Standards.
- Helping with Skate Hire, giving customers their skates and penguins, aiding in sizing and proper usage.
- Ensuring everyone who enters the pad has their skates on properly and safely.
- Ice Marshalling, skating around the rink to make sure customers are safe and assisting with on-ice queries.
- Providing outstanding customer service to ensure customers have an unforgettable experience.
- First aid qualifications preferred but not required.
Ideal candidate will be.
- Skate UK level 5+ or equivalent.
- Hardworking and self-motivated, used to being on their feet, engaging, and able to work under pressure whilst maintaining a positive attitude.
- Open availability for day, evening, weekend, and holiday shifts.
- Able to work consistently to a high standard.
- You must be reliable and punctual for each shift.
- You must have your own skates.
What we can offer you:
- Full training on all equipment and aspects of your role.
- Support from management to develop your skills and knowledge.
- Uniform and safety equipment for role.
- Discounted food and drink whilst on shift.
- Salary: £7.49-£10.42 per hour.
Schedule:
- 8 hour shifts.
- Day and evening shifts.
- Weekend availability.
Working remotely: No
To apply for this position please send your CV and cover letter to boxoffice@icearenawales.com