Seasonal Skate Hire / Ice Steward Vacancy



ICE ARENA WALES is a premier sports facility in Cardiff Bay and we are actively recruiting for Seasonal Skate Hire Assistants.

As part of our Skate Hire Team, you will make sure that our customers receive fantastic customer service every time.

Under the direction of the Box Office / Skate Hire Supervisor, you will be responsible for the following duties

  • Looking for someone hardworking and motivated, used to being on their feet and able to work under pressure 
  • Helping with Skate Hire, giving customers their skates and penguins, aiding in sizing and proper usage
  • Ensuring everyone who enters the pad has their skates on properly and safely
  • Skate maintenance alongside cleaning and tidying of department
  • Ice Marshalling, skating around the rink to make sure customers are safe and assisting with on-ice queries
  • Providing outstanding customer service to ensure customers have an unforgettable experience
  • First aid qualifications preferred but not required

We are seeking individuals who are confident communicators, with an enthusiasm for delivery exceptional customer service. Our public sessions are a busy environment to work in, but enjoyable, so being a team player is essential. You must be reliable and punctual for each shift and we will provide you with uniform. We offer zero hour contracts of employment to allow you and us flexibility. We ask for weekday and weekend availability.


Immediate start required

Skating experience required

Working remotely: No

Job Type: Seasonal / Part-time (December - February 2023)

Salary: £4.81-£9.50 per hour


  • Flexible schedule
  • On-site parking


  • Weekend and weekday availability



To apply please send your CV to